Our Commitment to protecting your Privacy
Last Updated May 5th, 2025
Learn more about how Web-Server collects and uses data and your rights as a Web-Server user.
Website: Web-Server.com
PEWEO Sàrl Privacy Policy
Language is Important: This website and its associated Terms of Use and Privacy Policy are presented in the language(s) in which our website(s) is offered. Our services are intended for individuals who understand and are proficient in these language(s). By accessing our website and agreeing to this Policy, you acknowledge and accept its terms.
This Privacy Policy (“Policy”) outlines how we collect, use, and share “Personal Data” (as defined below) and applies to all websites, products, and services as well as any mobile applications (collectively, “Services”) provided by PEWEO Sàrl, the company behind Web Server. References to “we,” “us,” or “our” refer to PEWEO Sàrl.
This Policy describes the types of Personal Data we collect from you, the reasons we collect and use it, how long we retain it, who we may share it with, and your rights regarding that data.
This Policy applies to you as an individual, whether you are a current or prospective customer, regardless of your nationality or place of residence. It does not apply to companies or organizations (though it may apply to individuals within such entities). This Policy also does not govern how you or other users may use or share data collected through our Services.
Please read this Policy carefully. By accessing or using our Services, you acknowledge and agree to the terms of this Policy. If you don’t agree with these terms, please refrain from using our Services. By accepting the Policy, you also confirm that you have reached the legal age of majority in your place of residence. If you are not of legal age, you may not use our Services.
This Policy may be updated from time to time. Continued use of our website after any changes are posted will signify your acceptance of those changes, so we encourage you to review this Policy periodically.
This Policy applies to Personal Data that we collect:
- Through our website(s).
- In emails, text messages, and other electronic communications exchanged between you and us, including those sent via our website(s).
- When you interact with third-party advertisements and applications that appear on our website(s). However, this Policy does not apply to your interaction with any third-party website or service, even if accessed via our website, nor does it cover data collection or usage practices by those third parties.
What is Personal Data?
Not all information qualifies as “Personal Data.” For the purposes of this Policy, the term “Personal Data” refers to any information that, on its own or combined with other data we hold, can be used to identify you as a specific, natural person. Examples of Personal Data may include your name, an identification number, location data, an online identifier, or factors related to your physical, physiological, genetic, mental, economic, cultural, or social identity as an individual.
Information We Collect About You and How We Collect and Use It
This section outlines:
- The general types of Personal Data that we may process;
- The sources and specific types of data we may receive that were not directly provided by you;
- The purposes, legal bases, and legitimate interests for collecting or processing such data; and
- The duration of Personal Data.
While more detailed explanations follow, we generally use the information we collect about you (or that you provide to us) including any Personal Data:
- To allow you to use interactive features available through our website(s);
- To provide you with the information or services you’ve requested from us;
- To send you important notifications related to your account, such as expiration or renewal reminders;
- To fulfill our responsibilities and exercise our rights under any agreements with you, including managing billing and collection;
- To inform you of changes to our website(s) or any services we offer;
- To fulfill any specific purpose for which you have provided the data;
- To carry out any other activities we’ve specified when collecting your information;
- For any other use, consistent with your consent.
We may collect and process the following categories of information, some or all of which may constitute Personal Data:
Account Data. We may collect and process data related to any registration, subscription, or account setup process regarding any of our Services. This may include details you submit during the registration process, including those related to co-branded services or third-party offerings accessed via our website(s). The types of data may include your full name, user name, company name, residential or shipping address, email address, phone number, IP address, billing address, payment method information such as credit card or other financial data, geographic location, industry, and any preferences configured through our Services. In certain cases, this may also involve age verification data if required to confirm you meet the legal age of majority. Account Data is collected and processed to operate our website(s), deliver the Services as requested by you, ensure the safety and security of our systems, prevent or investigate fraudulent activity or misuse, maintain backup copies of our databases, and for direct communication with you. Our legal basis for processing this information includes your consent, performance of any contract entered into with us, fulfillment of legal obligations such as those related to verifying age, maintaining financial records, addressing security and anti-fraud requirements, complying with anti-money laundering regulations, and supporting operational needs including payment and banking relationships and smooth service of our business.
User Content Data. We may collect and handle information that you choose to submit for publication on our website(s) or through the use of our Services, such as user-generated content. For example, this could include, a blog post submission, opening a Support Ticket, or any other content you provide through our platforms. User Content Data may include the materials you upload, related metadata, ratings and/or reviews and/or comments you post on any public forum, or communications shared with other users through our website(s). User Content Data may be shared with third-party platforms that display content originating from our website(s). Examples include affiliates (who may republish your reviews and ratings as part of their services) and Google (that may index all or a portion of your User content data in search engine results). The legal basis for our collection and processing this data based on your consent (which is granted when you submit User Content Data). Our legitimate interests in processing this data include fulfilling your requests for Service functionality, addressing security threats and/or fraudulent behavior, responding to alleged or actual violations of legal rights, and managing the proper operation of our Services.
You should be aware that content you submit as User Content Data may be considered public and can be visible to others, and you should not share personal or sensitive details you do not wish to make publicly accessible. Content you contribute is shared with others at your own discretion, and we cannot control how other users may use or distribute it. As such, we do not guarantee that unauthorized individuals will not access your contributions. If you choose to delete any User Content Data, archived or cached versions may still exist, or it may have already been copied by other users of the website(s).
Customer Contact Data. We may collect and process information included in any inquiry you submit to us in relation to our Services. This data may include your name and other identifying details such as your physical or shipping address, email address and/or IP address, the content of the communication, and any associated metadata. Our legal basis and legitimate interest for gathering and processing such Customer Contact Data is to enable communication with you, address your inquiries, promote and deliver relevant Services you may request, respond to security concerns, investigate attacks and/or fraud, uphold proper record-keeping, and support the effective administration of our business operations.
Sales Data. If you engage in transactions through our website(s), we may collect and process information you provide in connection regarding with those transactions, including the purchase and shipping of Services you have requested via our website(s). This Sales Data may include your user name, name, and other identifying information such as your physical or shipping address, email address and/or IP address, applicable sales tax exemptions, and any other details directly associated with the specific transaction. The legal basis for collecting and processing this data includes entering into any contract we have with you for the provision of Services, issuing and maintaining invoices and accurate transaction records, complying with legal obligations regarding age verification, financial record maintenance, addressing security issues, investigating fraud and/or attacks, complying with anti-money laundering regulations, maintaining banking relationships, and supporting the effective and proper operation of our business.
Solicitation Data. We may also collect and process information you voluntarily submit for the purpose of subscribing to our email alerts and/or newsletters. Subscription to our mailing list follows a double opt-in process, with a default “General” category selected (though you have the option to opt out). You can subscribe through the forms provided on our website(s). Subscribers will receive periodic communications, which may include exclusive offers, promotional announcements, updates on new releases, and other related information. If you want to unsubscribe, you can click the link found at the top or bottom of any of these emails and enter your email address in the “unsubscribe” field. Or you can update your preferences within your client area under account settings. The legal basis for collecting and processing this data is your explicit consent upon opting in. We may legitimately process this data to deliver the requested email notifications and/or newsletters, ensure the security of our communications, investigate or prevent attacks and/or fraud, and to support the proper operations of our website(s) and business.
Affiliation Data. We maintains partnerships with a range of wholesalers, distributors, and affiliates (“resellers”) who participate in offering Services through our website(s). An example of such a Service includes domain registrations. In this course of purchasing these Services or engaging with these third-party resellers, you may be required to provide Personal Data. In such cases, your rights and protections concerning that data will be governed by the respective privacy policies of such third party.
Also, as part of initiating and maintaining relationships with our resellers, we may collect and process data across the various categories outlined in this Policy. This data may be got directly from the resellers. Our legal basis and legitimate interest for collecting and processing such data include fulfilling contractual obligations with resellers, delivering Services ordered (either by the reseller or on your behalf), complying with legal requirements such as age verification and accounting regulations, safeguarding against money laundering, managing financial relationships, addressing security matters, investigating or preventing fraud and/or attacks, and ensuring the smooth and lawful operation of our website(s) and business.
Social Media Data. We may receive, use, and store certain information from third-party social networking sites with your consent (as granted through your social networking platform). This includes data such as your name and email address, particularly when you use social login features, like signing into our Services using your credentials from a supported social media account, to help pre-fill forms or streamline the sign-up process.
The information we can access depends on the social networking site you use and the level of privacy settings you have configured in the social networking site. You retain control over these settings and find out more about managing them directly through the respective social networking site.
Usage Data – Cookies and Other Automatic Data Collection Technologies. As you navigate and interact with our website(s) and services, we may use automatic data collection technologies to track usage data and other information about your device, browsing behavior, and interaction patterns.This data is collected automatically as you access and move through our sites using our platform’s integrated tools and software applications, including cookies and other tracking technologies.
Usage Data includes the following:
- Details of your visits to our website(s), including traffic data, location data, logs, and other communication data, as well as the resources that you access and use on our website(s).
- Information about your computer and internet connection, such as your IP address, geographical location, browser type and version, operating system, referral source, session duration, page views, and website navigation paths, along with data about the timing, frequency, and pattern of your service usage.
The information we collect automatically helping us in enhancing our website(s) and to deliver a more better and more tailored Service, including by enabling us to:
- Estimate audience size and usage patterns and analyze site traffic.
- Store information about your preferences, allowing us to customize our website(s) according to your personal interests, including recognizing you on your return to our website(s).
- Enhance the functionality and responsiveness of our website(s) and Services.
- Attend to security issues and prevent or investigate attacks and/or fraud, and support the proper operations of our website(s) and business.
To help us collect certain types of information automatically, we use a few common technologies, such as:
- Cookies (or browser cookies). Cookies are tiny data files that get saved to your device and help us remember things like your preferences or login status. If you’d prefer not to use flash cookies, you can usually manage or disable them in your browser settings.
- Flash Cookies. Some parts of our website(s) might use locally stored files, sometimes called Flash cookies, to remember your settings and keep track of how you move around on our site. You can usually manage or disable Flash cookies by adjusting the settings in your web browser.
- Session Cookies. Session cookies are temporary and only stay active while you’re browsing our site, they automatically vanish as soon as you close your browser. We use these cookies to track your shopping cart and its contents and to personalize your experience. We use these cookies to help run any special offers or surveys we might share with you. Session cookies do not contain any Personal Data, and we do not retain data collected by them.
- Persistent Cookies. As part of the login experience, we may use persistent cookies that remain stored on your device even after your session concludes and you are offline. These cookies enable features like “remember me” functionality, so that the next time you sign in, only your password is required.
- Promotional and Email Tracking Cookies. We may embed cookies and tracking technology in promotional emails sent to subscribers or in advertisements related to our website(s). The information generated is non-personally identifying customer identification numbers and is only analyzed at aggregate levels to measure the success of advertisements and promotions.
Cookies themselves typically don’t include personal details that identify you directly, we may link the information stored in cookies with other personal data we’ve collected from you to help improve your experience. This information (along with Social Media Data) is stored in various areas of our infrastructure, including system log files, backend databases, and analytics systems. You may control your cookie options using our cookie consent management tool or by changing your browser settings to reject cookies. Cookies are retained for as long as necessary for the purposes outlined above or until deleted by the user.
Other sources
- Information you provided directly to us (at exhibitions, feedback forms, or via customer surveys), or to our partners;
- Information that is publicly available (through public websites, directories, and social media platforms);
- Information you explicitly consent to be shared with us by third parties.
- We also record telephone conversations with you for quality purposes, employee training, and for our own protection.
OTHER REASONS FOR DATA COLLECTION & PROCESSING
We can collect, process, and store your Personal Data, whether or not identified elsewhere in this policy, under the following circumstances:
- When required for the establishment, exercise, or defense of legal claims, whether through court proceedings, administrative proceedings, or out-of-court settlements. We process this information because it’s in our legitimate interest to protect our legal rights, your rights, and those of third parties.
- Where necessary and as legitimately compelled for us to obtain adequate insurance policies, to manage operational and reputational risks, to ensure the security of our website(s) and services, or to investigate and prevent attacks and/or fraudattacks and/or fraud in order to protect our website(s) and our users from potential threats.
- To the extent required in order to fulfill a legal obligation to which we are subject, or to protect essential interests of you, us or any third party.
Important. The Personal Data we collect can fall under multiple legal grounds as mentioned above. Where more than one legal basis applies, we will apply the legal basis and legitimate interest most favourable and appropriate to our processing activities regarding that data.
DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES
We may disclose your Personal Data to third parties when required and on the legal bases described in this Policy. This includes the following:
- We may provide your information to our group of companies members (including our subsidiaries, our ultimate holding company, and its subsidiaries);
- We may disclose relevant “Account data”, “Sales data”, and “Affiliation data” to our resellers or trusted third-party partners, in order to provide the Services you have requested;
- If you use particular services or offers through our website(s), we can pass your information to the respective third-party service providers or advertisers so that they can complete your request or provide the product/service.
- To contractors, hosting providers, security experts, and other third parties who assist in the infrastructure, security, and functionality of our website(s) and services.
- To our insurers and/or professional advisers as reasonably necessary for purposes such as obtaining or maintaining insurance coverage, managing risks, preventing or investigating security breaches and fraud, obtaining professional advice, or for the establishment, exercise, or defense of legal or equitable claims, whether in court proceedings, administrative processes, or out-of-court procedures.
- We may share personal information with a prospective buyer, new owner, or their representatives during discussions or actions related to a merger, sale, restructuring, reorganization, or other transfer of our business assets. This could include situations like bankruptcy or liquidation, where user data may be part of the assets being transferred.
- To our payment service providers in order to process transactions, refund payments or address complaints and respond to payment or refund related queries.
- We may share your information when it’s required to meet legal obligations or when it’s necessary to protect your safety or the safety of others;
- To third-party service providers, as reasonably necessary, for the fulfillment, provision, and delivery of Services you have purchased through our website(s).
- We share your data for the sole purpose for which you agreed to provide it; and/or,
- With your consent
SHARING OF INFORMATION
There may be times when we need to move your personal information to other countries where we or our service providers operate. In doing so, we adhere to the requirements set forth under the European Data Protection Directive 95/46/EC, the General Data Protection Regulation (GDPR), and other relevant legislations governing the international transfer of personal information between jurisdictions. This is to say that your data can be transferred to the United States, the EU, or other places subject to conditions. If you are a resident of the European Economic Area (EEA), we ensure that any transfer of your Personal Data outside the EEA is conducted in accordance with applicable data protection laws. These transfers only happen when the country we’re sending your information to has been recognized by the European Commission as having strong data protection laws, or when we’ve put specific safeguards in place—like agreements based on standard clauses approved by the European Commission, to make sure your data stays protected. Our contracts with such third parties are obligated to process your personal information strictly for which it was shared and are prohibited from using it for any unrelated activities.
Please note. If you access our Services via a VPN or if you access our Services from a place other than your physical location, you may not receive our request for permission because we were not able to recognize you as being in a jurisdiction where your permission is needed.
SHARING WITHIN THE CORPORATE FAMILY
We may share your Personal Data with other members of our corporate family to enable them to contact you regarding Services (or offers) that may be relevant to your interests and/or to assist in the delivery and support of Services provided by one or more members within our group. Any such use or processing of your Personal Data will be conducted in accordance with the terms outlined in this Policy. Where required by applicable law, we will only proceed with such sharing upon obtaining your prior consent.
SHARING WITH PARTNERS
We may share Personal Data with select third-party affiliates, including our marketing and advertising partners, that data may include your name, email address, and other identifying information to enable our partners to assist you in utilizing our products and services, contact you with relevant offers or promotions, and/or provide you with their own products or services that may be of interest to you.
SHARING WITH THIRD PARTY SERVICE PROVIDERS AND VENDORS
We rely on selected third-party services to provide support and services that we provide to you. We engage with these service providers under binding contracts to perform functions such as banking, payment processing/gateways, IT infrastructure support, storage and backup solutions, marketing operations, and security enhancements.
If you purchase a product or service from a third party through our website(s), we may share your Personal Data to such third party for the purpose of fulfilling your order.
On occasions our website(s) may show advertisements or third party links to websites and sources. If you choose to activate such link, you will be interacting with such third party and we shall have a record of your having reacted to the advertising or link. We give such third party with general Non-Personal Data required in order to identify our website(s) as being the source for any interaction you may directly have with that third party. However, that such third parties will act as independent data controllers/processors with respect to any data they collect or receive from you, and your interactions with such third party will be controlled by their respective privacy policy, which shall govern any of your Personal Data that you make available to them. We don’t manage or take responsibility for how third-party websites or services handle your privacy, so we recommend reviewing their privacy policies before sharing any personal information.
CORPORATE REORGANIZATIONS
If we are involved in a merger, acquisition, or the sale of any portion of our business, we may be required to disclose relevant Personal Data to the involved counter-party.
AUTHORIZED USERS
Any individual that you (or if you are a company/organization, your company) authorize to access your account or Services, may be granted visibility into the Personal Data associated with your account or any linked subaccounts to which they have access. It is your responsibility to manage and review such access permissions accordingly.
LEGAL PROCESS
If we are, or in good faith believe that disclosure is reasonably necessary to comply with our legal obligations in any relevant jurisdiction, we may disclose information about you, including Personal Data, to courts of law, individuals acting under color of law, law enforcement authorities, and other appropriate third parties, such as internet service providers, legal counsel, or investigators, for the purposes of conducting investigations, responding to third-party or law enforcement subpoenas or court orders, initiating legal action, preventing harm, or pursuing legal remedies, when you or a third party are, or in our good faith belief may be:
- Violating our Terms and Conditions of Use;
- Causing harm, injury, or otherwise infringing on the property or legal rights of us, our users, or any third party; or
- Violating federal, state, local, or other applicable laws.
Such disclosures may involve transferring your information to the United States and/or to other countries outside the European Economic Area (EEA). Where legally permissible, it is our policy to notify you in the event that we are required to disclose your Personal Data pursuant to a subpoena or similar legal request. Any transfer of Personal Data to third parties will be executed in accordance with applicable data protection laws and will either (i) be governed by the European Commission’s standard contractual clauses for the transfer of Personal Data to third countries, pursuant to Decisions 2004/915/EC and 2010/87/EU, or (ii) rely on certification under the EU-US Privacy Shield Framework, where applicable.
THIRD PARTY LINKS AND INFORMATION COLLECTION AND USE BY OUR USERS
At times, you may come across links to other websites while using our services, these are run by third parties, not by us. We don’t manage how third-party websites handle your information, so we recommend reviewing their privacy policies carefully to understand how they collect, use, and share your personal data.
From time to time, we may enable you to log into your account and access our Services using single-sign-on options such as Facebook. These services authenticate your identity with us and may give you the ability to control what information they share (eg. your name and email address to make it easier for you to fill out our sign-up forms). When using certain social media features available on our website(s), including but not limited to “like,” “share,” widgets, or other interactive mini-programs, third-party social networking platforms may collect Personal Data and related information about you including your IP address, the pages you browse on our website(s), and any information needed to make features like social sharing or interaction work smoothly.. These platforms may also set cookies to support their operation. We recommend that you consult the applicable privacy policies of these third-party services to understand how they collect, store, and use your information.
SECURITY
The transmission of information over the internet, email or text message is inherently insecure. While we takes all reasonable and good faith measures to safeguard your personal information, we cannot guarantee the security of any information transmitted through our Services or via email, such transmissions are made at your own risk. Once your information is received by us, we implement appropriate technical and organizational safeguards within our systems to help protect your personal data against loss, theft, unauthorized access, use, or modification.
Google Analytics
We use Google Analytics to collect data about the usage of our website(s). We do not share your name, phone number, email address, or credit card information. We assign a random identifier to your session, enabling Google Analytics to recognize a unique user of our website(s) without associating that identifier with personally identifiable information. We understand that some users may prefer to limit or disable the data collection performed by Google Analytics. Google provides an “Opt-out” option for users who wish to do so. You can find more information, including instructions for opting out, at: https://support.google.com/analytics/answer/6004245.
Data Retention Policy
We do not keep your Personal Data for longer than necessary for the purposes for which it was originally collected and/or processed.
Generally speaking, and based on the nature of the data, we typically hold on to your personal information for up to ten years after your last interaction with us, depending on the type of data and why it was collected. This helps us meet legal requirements and continue supporting you if needed. For example, the following categories of Personal Data will be retained for the respective durations. For example, we typically retain: Account Data – 6 years; User Content Data – 4 years; Customer Contact Data – 4 years; Sales and Transactional Data – 10 years. Personal Data not particularly mentioned above will be stored based on the time necessary to fulfill its purpose or in line with relevant legal requirements, if longer.
In some cases, we may not be able to predetermined how long your Personal Data will be stored. In these situations, we will use our best judgment to assign a reasonable retention period considering the statute of limitations of any claim likely to arise in connection with your visit to our website(s) or with the sale and delivery of our hosting, domain, or email services. This evaluation also takes into account our requirement to respond to security issues, prevent or investigate attacks and/or fraud, keep proper business and legal records, and facilitate the effective operation of our website(s) and services.
Where legally required, or where it is essential to protect vital interests, yours, ours, or those of a third party, we may retain certain Personal Data beyond the standard retention periods.
Choices About How We Use and Disclose Your Information
We want you to feel in control of the information you share with us. That’s why we’ve built in options that let you manage how your data is collected and used:
Tracking Technologies and Advertising: You can configure your browser settings to block all or certain cookies, or to notify you when cookies are being sent/received. Keep in mind that turning off cookies might affect how our site works for you, certain features may not load correctly or might stop working altogether.
Promotional Offers from the Company: If you prefer not to receive promotional emails about our Services or those of our affiliates or partners, you may opt out at any time. You can do this by clicking the unsubscribe link included in our communications, adjusting your preferences in your account settings on our website(s), or sending an email to: [email protected] with the subject line: unsubscribe me.
Accessing and Correcting Your Information
You can review and update certain Personal Data and some other Non-Personal Data through your account. However, your ability to modify or remove information is subject to the limitations referenced in this Policy.
If your physical or email address changes, please notify us in writing or update your account details to ensure our records remain up to date and to avoid delays in receiving our Services. We are not liable for service interruptions resulting from your failure to keep such information accurate.
To exercise any of your rights concerning your Personal Data, or to request access to, correction of or deletion of any personal details you have provided to us, please contact us by email at [email protected] or by post at: Web-Server.com Customer Service, 5, Montée des Aulnes, L-6611 Wasserbillig, Luxembourg. Remember, usernames cannot be changed once created. Certain Personal Data cannot be deleted unless you also terminate your account with us, effectively discontinuing our Services. There are exceptions that apply to our obligations to modify or erase your Personal Data. Typically, we may not fulfill a request if doing so would breach legal obligations, affect the right to freedom of expression and information, compromise security or fraud investigations, interfere with proper record-keeping, business operations, or impact the vital interests of you, us, or a third party. We may keep certain information if it’s needed for legal claim purposes.
We reserve the right to request proof of identity and address, and (subject to applicable legal restriction) to charge a reasonable compensation before granting access to, correcting, or deleting your data.
If you remove User Content Data from our website(s), archived or cached versions may still exist, or it may have been copied or stored by other users or third parties beyond our control (e.g. search engines like Google).
Your California Privacy Rights
Under California Civil Code Section § 1798.83, users of our website(s) that are California residents may request specific details about our disclosure of personal information to third parties for their direct marketing purposes. To submit such a request, please email us at: [email protected] with the subject line=California Privacy Rights Inquiry.
Special Rights For European Residents.
If you reside in the European Union you may be subjected to specific rights under the European Union General Data Protection Regulation 2016/679 (“GDPR”). Since the GDPR is a complex legal framework, this Policy does not give you a complete overview of all your rights. We suggest reading the regulation and relevant guidance from supervisory authorities to fully understand your rights.
Your core rights under the GDPR are the right to access, rectify, erase, restrict or object to processing, data portability, withdrawal of consent, and the right to file a complaint with a data protection authority. These rights may have limitations and don’t always apply in every situation. For example, we may be unable to fulfill a request to delete or modify information if we can demonstrate compelling legitimate interests that outweigh your concerns, or if making the change would breach any legal requirement, or if retaining the data is necessary to uphold freedom of expression and information, comply with legal duties, address security concerns, investigate or prevent attacks and/or fraud, maintain accurate records, effectively manage our website(s) and operations, safeguard the vital interests of you, us, or others, or for the establishment, exercise, or defense of legal claims.
If we process your personal data based on your consent, to fulfill a request, or to carry out a contract, and this data is processed automatically, you may have the right to receive your data from us in a common, easy-to-read format. However, this right may be limited to ensure the protection of others’ rights and freedoms.
If your Personal Data is being processed based on your consent, you have the right to withdraw that consent at any time subject to applicable limitations. If you withdraw your consent, it won’t affect the legality of the data processing that was done before your withdrawal.
If you feel that we’ve handled your personal data in a way that breaks data protection laws, you have the right to file a complaint with the appropriate authority. You can make this request in the country where you live, work, or where the issue happened.
We committed to resolving concerns about the handling of your Personal Data in accordance with applicable data protection principles and applicable laws. EU individuals with questions or complaints related to this Policy and our adherence to Privacy Shield guidelines should first contact our Data Protection Officer at [email protected].
If you have a complaint regarding our use of your Personal Data, which has not been resolved by other means, you may be entitled to seek binding arbitration. Conditions for arbitration and details about your rights are outlined on the Privacy Shield website, which was located at: https://www.dataprivacyframework.gov/s/assistance at the time of this Policy.
Data Security
We have put in place appropriate measures aimed at preventing your Personal Data from accidental loss and from unauthorized access, misuse, alteration, or disclosure. All information you provided to us is stored on our secure servers that are located behind firewalls. All ordering/payment transactions will be encrypted through SSL technology using third party gateway/processors.
The protection of your information is also your responsibility. If you are provided (or choose) a password to access specific parts of our website(s), you should be responsible for choosing one which is secure and keeping it confidential. For your own security, please don’t share your password with anyone. We also advise caution about any disclosing personal information in public sections of our website(s). Information you post within public spaces may be accessed/viewed by any user of our website(s).
The transmission of information over the Internet (e.g. email) is not entirely secure. While we take every effort to secure your personal information, but we cannot assure the security of your personal information during transmission to our website(s). Remember that sending information over the internet isn’t always completely secure, and you do so at your own risk. We are not responsible for the bypassing of any privacy settings or security features on our website(s).
Changes to Our Policy
We can change this Policy at any time by posting a new version on our website(s). It is our standard practice to display any updates to this Policy on this page. If we make significant changes to the way we handle our users’ personal information, we will inform you by by placing a notice on our website(s) home page and/or by email. The ‘last updated’ date at the top of this Policy shows when we made our most recent changes. You are responsible for ensuring that we have a current, valid, and deliverable email address for you, and for checking our website(s) and this Policy periodically to stay informed of any changes.
Contact Information
For any questions or feedback regarding this Policy or our data protection practices, please reach out to us at:
Our website is owned by PEWEO Sàrl, 5 Montée des Aulnes, L-6611 Wasserbillig, Luxembourg.
Our appointed representative within the European Union for compliance with the General Data Protection Regulation (GDPR) is Marc Schiwek, PEWEO Sàrl, 5 Montée des Aulnes, L-6611 Wasserbillig, Luxembourg, e-mail: [email protected] Tel. +352 272 731 15
Miscellaneous
If any part of this Policy is found by a court or relevant legal authority to be invalid, unlawful, or unenforceable for any reason, that provision shall be removed or restricted to the minimum extend necessary, so that the rest of the Policy, as it may be amended from time to time, remains fully valid and enforceable. Any links to external websites or pages included in this Policy reflect their status as of the Policy’s effective date and may change at any time without notice. Therefore, we cannot guarantee that these links will stay accurate or functional after the Policy’s effective date.
